Questions, answered.

Kinect is the AI revenue platform for DTC brands: it adapts storefronts to shopper intent to increase revenue and conversion from the paid and organic traffic brands already have. Kinect shares one brand context across four adaptive experiences: shopping guidance (AI Sales Rep), product pages (Dynamic Product Pages), landing pages (Dynamic Landing Pages), and entire storefronts (Generative Storefront, for select brands). The Kinect team handles setup and tunes each experience with the brand.

Kinect shares one brand context across four adaptive experiences: shopping guidance (AI Sales Rep), product pages (Dynamic Product Pages), landing pages (Dynamic Landing Pages), and entire storefronts (Generative Storefront, for select brands). Catalog Enrichment, Customer Intelligence, the Agent-Ready Storefront, and AI Studio support these experiences. A demo walks through the experiences on your catalog. See the full platform →

Those tools are built for support — deflecting tickets and routing conversations. Kinect is built to sell. The rep is part of your site, knows your full catalog, and works like a knowledgeable floor associate: recommending, comparing, closing, in your brand's voice. It's also one job of a larger platform — the same intelligence keeps your catalog, product pages, and AI-facing storefront current between visits.

Site search matches keywords. "Laptop for video editing under $1500" gets the same treatment as "laptop." Kinect understands what the shopper is trying to do, asks one or two smart clarifying questions, and explains why each recommendation fits — instead of handing back a wall of results to sort through.

No — that's on purpose. Kinect sells; it doesn't do tickets. If a shopper asks about an order, a return, or a broken item, the rep points them to the right place: your help desk, contact form, or live chat. Mixing selling and support is how bots end up mediocre at both.

No — a lot of the platform runs between visits. Kinect keeps your catalog filled in as products change, keeps what ChatGPT and Google read about your store current, and flags what shoppers keep asking for. Always on, with nothing needed from your team. It's the part of the platform a demo shows best.

We're hands-on partners, not a self-serve vendor. The Kinect team sets up the integration, trains the platform on your catalog and policies, tunes the rep to your brand's voice, and reviews everything with you before going live. You ship a finished product, not a configuration project.

Shopping guidance and product pages can go live the same day. The Kinect team handles setup, catalog context, voice tuning, and a review before launch. Landing pages are scoped around the first campaign; generative storefronts are available for select brands and scoped on a call.

Yes. Headless storefronts get the same experience through our hosted API and React SDK — same intelligence, same rep, no theme dependency. Tell us what your stack looks like and we'll show you how it fits.

Yes. Shopify is the native integration — live the same day. WooCommerce, Salesforce Commerce Cloud, and Adobe Commerce (Magento) run through the same hosted API and React SDK our headless storefronts use. Running something else? Talk to us — we build to your stack.

No. The widget loads after your page does, and the heavy lifting happens on our servers, not in the shopper's browser. We obsess over speed and reliability — your storefront performance is non-negotiable.

Talk to us — we'll discuss pricing once we understand your store. Email hello@trykinect.ai or book a call from the contact page.

Hands-on integration from the Kinect team, weekly tuning reviews, and direct access to the founders. We're a partner, not a vendor — we'd rather over-invest in your launch than ship something generic.

Yes — that's how every customer launches. We split traffic, measure conversion and AOV against a control group, and only declare success when the data is statistically meaningful. If Kinect doesn't win, we want to know.

Against your own baseline, with the methodology in the open. Brands with Kinect see 4–7% more revenue, measured against their own baselines, and 6–21% of shoppers who engage go on to purchase — engaged-shopper behavior, never a store-wide lift claim. We don't advertise guaranteed lift percentages; several tools in this category do, and we think that's exactly the wrong habit. The full methodology, including what we refuse to claim, is on our How We Measure page. Read How We Measure →

Start with your size and motion, not a feature list. If you're an earlier-stage store that wants an inexpensive widget to install and run yourself, the self-serve tools (Rep AI, Alhena, and similar) exist for that. If you're an established DTC brand where pre-purchase conversion is the bottleneck, Kinect is purpose-built for you: an AI Sales Rep that knows your full catalog, tuned to your brand's voice by our team, live the same day, and measured behind an A/B split rather than a guaranteed lift claim. The fastest way to see the difference is a demo on your own catalog — book one from the contact page.

Focus and motion. Those tools bundle support automation into a broad, self-serve product your team installs and configures. Kinect is focused on helping people buy — understanding what each shopper wants and closing on your site — and is delivered white-glove: our team trains it on your catalog, tunes the voice, launches an A/B split, and reviews real conversations with you weekly. The rep is also one job of a larger platform: the same intelligence keeps your catalog, product pages, and AI-facing storefront current. And we route support questions to your helpdesk on purpose — mixing service and selling is how agents end up mediocre at both.

Yes. Catalog Enrichment and the Agent-Ready Storefront support the adaptive experiences by improving how external agents read the brand. Catalog Enrichment cleans up and fills in your product data, then distributes it to ChatGPT, Google, and the surfaces where AI shops. The Agent-Ready Storefront makes your store readable by the AI assistants shopping for your customers, so they describe you from your own facts instead of guesswork. If you want to see where you stand today, the AI Readiness Audit shows how AI reads your store — or book a demo and we'll walk through it on your catalog. Run the AI Readiness Audit →